If you never received your order but were charged for it, please let us know here. We will review what happened and make the necessary changes. Note: - If you selected "Leave at Door" as your delivery option, please check your door to make sure your order has not already arrived. - If the courier has made reasonable attempts to contact you upon arrival at your requested location, you may not be eligible for a refund.
We're sorry that the food you received did not meet your expectations. You can rate each item in your order so you can provide feedback on each serving. Your ratings are an important way for us to ensure that we only work with the highest quality merchants. If you believe the food you received was substandard, please tell us a little about the nature of the defect so our team can help.
If your order hasn't arrived yet. Please wait until order status is set as "Delivered". You can reach support about your issue.
If your order has missing items or quality issue. Please open live chat and take photo of your food.
If the restaurant or courier didn't meet your expectations. You can rate them after order is completed.
Didn't find answer? Open chat support.